Customer Care

Gift Services

A piece from the maison should arrive already feeling like an occasion. Every order is prepared as a gift, whether it is for someone else or for yourself.

How every order arrives

Structured presentation case, soft interior, protective pouch and polishing cloth, closed with a hand-tied ribbon. Nothing about the parcel reveals what is inside.

A hand-written note

Add your message at checkout, or email it to us with your order number, and we will write it by hand onto a maison card and place it inside the case. There is no charge for this.

Discreet pricing

If the parcel is going directly to the recipient, tell us and we will omit every price from the paperwork inside.

Choosing together

Not sure which collection suits her? Write to us at hello@italyandasisa.co.za with the occasion, what she already wears and roughly what you would like to spend. We will send back two or three considered options.

If you would rather browse by feeling, each of our eight collections is built around a place and a mood — Amalfi for warmth, Kyoto for calm, Milan for restraint.

If it is not right

Gifts bought within the festive season can be returned or exchanged until 15 January. Outside that period our usual thirty day policy applies.

  • Secure Checkout

    Encrypted payment

  • Ships from South Africa

    Dispatched in 2 business days

  • 30 Day Returns

    Unworn pieces, in the case

  • Gift Ready

    Presentation case & note